When school becomes a battle

Marcus, an 11-year-old with ADHD, experienced three months of chronic school avoidance, often leaving home but not arriving at school. His mother, Sarah, frequently left work to search for him and felt constantly anxious when he wouldn’t pick up her calls. Her employer was frustrated as well.

Through HBCI services, a crisis interventionist identified underlying anxiety and compulsive behaviors contributing to the school avoidance. Working with school staff, they developed appropriate accommodations and supports. Following this intervention, Marcus's attendance improved from 40% to 85% over six weeks. Sarah was finally able to focus at work, and family stress levels decreased significantly.

Managing behavioral challenges

When 14-year-old Tyler threw a lamp across the living room, his younger siblings immediately ran to hide behind their mother. Tyler, who has autism, had been having intense meltdowns that left his parents feeling helpless as they tried desperately to predict what would trigger the next outburst. His 7-year-old sister started sleeping in her parents' room, and nobody invited friends over anymore.

The Smiths knew that Tyler needed professional intervention, but had no means to get quality help on short order. Luckily, they heard of HBCI. Within 24 hours of contacting HBCI, a crisis interventionist arranged for Tyler to receive a comprehensive psychiatric evaluation. The assessment revealed that changes in his routine and sensory sensitivities were major triggers. Tyler's medication was adjusted, and the interventionist also worked directly with the parents, teaching them de-escalation techniques and helping them create a family safety plan. They learned to recognize Tyler's early warning signs and how to redirect his energy before situations escalated.